SMS Terms & Conditions

These terms govern text messages sent by Apex Media Solutions, LLC ("Apex," "we," "us"). By opting in to any of our text-message programs, you agree to these terms and to our Privacy Policy.

1. Our Text-Message Programs

We operate three programs. Each requires your consent, and you can stop any of them at any time by replying STOP.

1. Marketing messages. Recurring marketing and promotional text messages for subscribers who have opted in. Messages may include offers, promotions, product and service announcements, event invitations, and campaign updates.
2. Appointment messages. Confirmations, reminders, scheduling changes, and two-way replies with your Apex representative about an appointment you booked with us.
3. Account messages. Notices about your account with us, such as a billing or payment notification.

2. How to Opt In

Marketing messages. You can subscribe by submitting your mobile phone number through our opt-in form at apexmediasol.com/opt-in and checking the consent box, or by ticking the optional marketing consent box when booking an appointment with us. By doing so, you expressly consent to receive recurring marketing text messages from Apex Media Solutions sent using an automated system. Consent is not a condition of any purchase. If you provided your number to us in another way, we may send you a single text asking you to reply YES to confirm; you will not receive marketing messages unless you reply YES.

Appointment messages. When you book an appointment with us and provide a mobile number, you agree to receive confirmations and reminders for that appointment by text. Where a consent checkbox is shown on the booking page, checking it records that consent.

Account messages. Account notices are sent to the mobile number on your account.

3. How to Opt Out

You can cancel any program at any time by texting STOP to the number from which you received messages. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. After you send STOP, we will send you a final confirmation that you have been unsubscribed, and you will no longer receive text messages from that program. A STOP sent to any of our numbers stops marketing messages from all of them.

To rejoin, reply START or UNSTOP, or sign up again as you did the first time, and we will resume sending messages.

4. How to Get Help

Reply HELP or INFO to any message for support information, or contact us directly at info@apexmediasol.com or 1-800-592-2470.

5. Message Frequency and Rates

Message frequency varies by program. Message and data rates may apply for any messages sent to or received from us, depending on your mobile carrier plan. You are responsible for any charges from your wireless carrier.

6. Carriers

Carriers are not liable for delayed or undelivered messages. Our programs are supported by major U.S. carriers, including AT&T, T-Mobile, Verizon, and U.S. Cellular, and by their affiliated networks. Availability may vary by carrier and device.

7. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and the authorized account holder of the mobile phone number you provide, or have the account holder's permission. By opting in, you represent that the mobile number you submit belongs to you. If you change or deactivate your mobile number, please notify us at info@apexmediasol.com so we can update our records.

8. Privacy

Information you provide is governed by our Privacy Policy. We do not sell, rent, share, or transfer mobile phone numbers or SMS consent information to third parties or affiliates for marketing purposes. Mobile information may only be shared with subprocessors that directly support our messaging service (for example, our SMS delivery platform), and only as necessary to deliver the messages you have requested. We retain opt-in and opt-out records as required by applicable law and industry guidelines.

9. Changes to These Terms

We may modify or cancel any program or these terms at any time, with or without notice. Continued participation after changes constitutes acceptance of the updated terms.

10. Contact

Apex Media Solutions, LLC
2947 SE Gran Park Way
Stuart, FL 34997
Phone: 1-800-592-2470
Email: info@apexmediasol.com

See also our Terms of Use and Privacy Policy.